Terms & Conditions

Definitions

For the purposes of this Disclaimer:

● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to HARMONY HERB SDN BHD.

● “Goods” refers to the items offered for sale on the Service.

● “Orders” means a request by You to purchase Goods from Us.

● “Service” refers to the HARMONY HERB SDN BHD, accessible from harmony-sb.com.

● “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Terms & Conditions

These Terms & Conditions govern Your use of the Service and the purchase of Goods from HARMONY HERB SDN BHD. By accessing our website, placing an Order, or using any part of the Service, You agree to be bound by these Terms & Conditions.

If You do not agree with any part of these Terms & Conditions, You should discontinue use of the Service immediately.

Acceptance of Terms

By accessing or using the Service, You confirm that You are legally capable of entering into binding agreements and that all information provided by You is accurate, complete, and current.

You agree to use the Service only for lawful purposes and in accordance with these Terms & Conditions.

Products and Services

HARMONY HERB SDN BHD offers dried flowers, dried fruits, tea leaves, nuts, and related products through the Service.

We strive to ensure that product descriptions, images, specifications, and pricing are accurate and up to date. However, we do not guarantee that all information displayed on the Service will always be complete, accurate, or free from errors.

Product images are provided for illustration purposes only. Actual products may vary slightly in appearance, packaging, color, size, or presentation.

Orders

When placing an Order through the Service, You agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the chosen payment method.
  • You are legally capable of entering into a purchase agreement.
  • You will comply with all applicable laws and regulations.

Submission of an Order does not automatically guarantee acceptance. We reserve the right to review, accept, reject, or cancel Orders at our discretion.

An Order is considered accepted only when confirmation has been provided by the Company.

Pricing and Payment

All prices displayed on the Service are subject to change without prior notice.

We reserve the right to modify product pricing, promotions, discounts, and offers at any time.

Payment must be completed using the available payment methods provided through the Service. Orders may not be processed until payment has been successfully received and verified.

In the event of a pricing error, technical issue, or incorrect product information, We reserve the right to cancel or modify affected Orders and notify You accordingly.

Product Availability

All Goods offered through the Service are subject to availability.

While We make reasonable efforts to maintain accurate inventory information, certain products may become unavailable without notice.

If a product becomes unavailable after an Order is placed, We may contact You regarding alternative arrangements, replacement products, or applicable refunds.

User Accounts

Certain features of the Service may require account registration.

You are responsible for maintaining the confidentiality of Your account credentials and for all activities conducted through Your account.

You agree to notify Us immediately if You become aware of any unauthorized use of Your account or any security breach.

We reserve the right to suspend, restrict, or terminate accounts that violate these Terms & Conditions.

Prohibited Activities

You agree not to:

  • Use the Service for unlawful purposes.
  • Interfere with the operation or security of the Service.
  • Attempt unauthorized access to systems or networks connected to the Service.
  • Upload malicious code, viruses, or harmful software.
  • Engage in fraudulent, misleading, or deceptive activities.
  • Use automated systems to collect data without authorization.

Violation of these provisions may result in immediate suspension or termination of access to the Service.

Third-Party Links

The Service may contain links to third-party websites or services.

These links are provided solely for convenience. HARMONY HERB SDN BHD does not control, endorse, or assume responsibility for the content, policies, or practices of third-party websites.

Your interactions with third-party websites are at Your own risk.

Limitation of Liability

To the fullest extent permitted by law, HARMONY HERB SDN BHD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the Service.
  • Inability to access the Service.
  • Product availability issues.
  • Delays in processing Orders.
  • Website interruptions.
  • Technical failures.
  • Unauthorized access to user information.

Our total liability for any claim relating to the Service or Goods shall not exceed the amount paid by You for the applicable Order.

Disclaimer

The Service and Goods are provided on an “as is” and “as available” basis.

While We strive to maintain accuracy and reliability, We do not guarantee that:

  • The Service will be uninterrupted.
  • The Service will be error-free.
  • The Service will always be secure.
  • Information provided on the Service will always be accurate or complete.

Use of the Service is entirely at Your own risk.

Indemnification

You agree to indemnify, defend, and hold harmless HARMONY HERB SDN BHD, its directors, officers, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your use of the Service.
  • Violation of these Terms & Conditions.
  • Violation of any applicable law.
  • Violation of third-party rights.

Termination

We reserve the right to suspend, restrict, or terminate access to the Service at any time without prior notice if We reasonably believe that You have violated these Terms & Conditions or engaged in activities that may harm the Company, the Service, or other users.

Termination shall not affect any rights or obligations that have accrued prior to termination.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia, without regard to conflict of law principles.

Any disputes, claims, or legal proceedings arising from or relating to these Terms & Conditions, the Service, or any Orders shall be subject to the exclusive jurisdiction of the courts of Malaysia.

By using the Service, You agree to submit to the jurisdiction of the Malaysian courts.

Changes to These Terms & Conditions

HARMONY HERB SDN BHD reserves the right to modify, amend, or replace these Terms & Conditions at any time.

Any updates will become effective immediately upon publication on the Service.

Your continued use of the Service following any modifications constitutes acceptance of the revised Terms & Conditions.

Contact Information

If You have any questions regarding these Terms & Conditions, please contact:

HARMONY HERB SDN BHD
Website: harmony-sb.com